In plain English
This status means the fault has been corrected and the service problem has stopped happening. It is used for an incident once the underlying issue is no longer present.
In context
Here, it reports that the telecom incident has been fixed and that the problem is no longer present.
- Situation
- Responding to outages, degraded service, diagnostics, support tickets, and restoration updates
- What it communicates
- reports that the incident has been resolved and closed.
Meaning limits
By itself, this status does not say how the fault was fixed or give any broader detail beyond the problem no longer being present.
Examples
“Once the dropped calls stopped, the operator marked the incident issue resolved.”
“By the next check, the outage was listed as issue resolved, and no one was reporting static anymore.”