In plain English
This means the case has reached an outcome. A decision has been made or the matter has been settled, so it is not still active.
In context
Here, resolved labels a dispute or chargeback case as one that has already reached an outcome and is no longer open.
- Situation
- Handling verification holds, payment disputes, chargebacks, reversals, and failed refunds
- What it communicates
- labels a dispute or chargeback case as having reached an outcome
Meaning limits
By itself, this status does not say what the outcome was or which side it favored.
Examples
“By the end of the week, three payment disputes were resolved and one was still open.”
“The reviewer signed the cover sheet for the resolved chargeback case and placed it in the cabinet.”