In plain English
This status shows that the item has already been seen by the specific portal user who can access it. It is about that user's having seen the item, not about the item's content or any later response.
In context
Here, Viewed marks the access state of a portal item as already seen by the portal user for whom it is available.
- Situation
- Using patient portals, secure messages, notifications, and result-status labels
- What it communicates
- marks access state for a portal item
Meaning limits
By itself, this status does not show that the user read, understood, or acted on the item.
Examples
“For Priya, the invitation was already Viewed, but she had not accepted it.”
“After Leo opened the portal notice, its status changed to Viewed.”