In plain English
This marks an item as not able to be handled through the needed administrative action. The required procedure cannot be performed for that item.
In context
Here, it reports that the records department cannot carry out the required administrative procedure for the request as submitted.
- Situation
- Managing records, consent forms, proxies, privacy, and information release
- What it communicates
- reports that the records department cannot process the request as submitted.
Meaning limits
By itself, this status does not say why the procedure cannot be carried out.
Examples
“After intake, the office marked the request unable to process.”
“When the request reached the records department, it came back unable to process as submitted.”