In plain English
This describes the item's status as not qualifying to be sent back. It means the purchased item fails the required conditions for return.
In context
Here, it indicates that the order item has a status of not meeting the conditions for return in the current process.
- Situation
- Requesting returns, exchanges, refunds, replacements, and store credit
- What it communicates
- Labels an order item as not qualifying for return in the current process.
Meaning limits
By itself, the term does not state why the item does not meet the return conditions.
Examples
“At the counter, the blender was return ineligible, but the unopened kettle from the same receipt was not.”
“When she started the return request, the second order item was already return ineligible.”