In plain English
It means the seller has said no to taking the bought item back. The term names the condition of a return request once that refusal has been made.
In context
Here, "return denied" reports that the retailer has refused the request to return the purchased item.
- Situation
- Requesting returns, exchanges, refunds, replacements, and store credit
- What it communicates
- Reports that the retailer has not accepted the return request.
Meaning limits
By itself, this status does not say why the request was refused.
Examples
“Her return request for the kettle moved to return denied when the seller refused to take it back.”
“When she asked about sending the unused pan back again, the retailer kept the request at return denied.”