In plain English
This means redirecting where the parcel is meant to go. Instead of going to the original destination, it is sent to another address or location.
In context
Here, it labels the action of changing a package's delivery destination to a different address or location than the one first intended.
- Situation
- Handling delivery attempts, address problems, damage, loss, holds, and returns
- What it communicates
- labels an action to change the delivery destination
Meaning limits
The term itself does not say whether the destination change is allowed, successful, or already completed.
Examples
“When the customer moved house, she chose to reroute the package from her old address to her sister's flat.”
“The agent asked the driver to reroute the package to the village post office.”