In plain English
It means the shipment was presented to the person it was meant for, but that person would not accept it. The status describes a delivery attempt that was declined by the intended recipient.
In context
In this delivery event, it reports that the intended recipient refused to accept the shipment when it was presented for delivery.
- Situation
- Handling delivery attempts, address problems, damage, loss, holds, and returns
- What it communicates
- reports recipient refusal in a delivery event
Meaning limits
By itself, this status does not say why the recipient refused or what happens to the shipment afterward.
Examples
“The parcel was refused by the recipient when the courier handed it over.”
“After she turned away the package, the courier marked it as refused by the recipient.”