In plain English
It shows that a refund had been entered first and then cancelled. As a result, that amount is no longer treated as refunded.
In context
Here, "refund reversed" labels a refund entry that was posted earlier but was later undone, so it is no longer counted as refunded.
- Situation
- Handling verification holds, payment disputes, chargebacks, reversals, and failed refunds
- What it communicates
- labels a previously posted refund entry that was undone
Meaning limits
By itself, this status does not say why the refund was undone.
Examples
“After the clerk cancelled the earlier credit, the payment was marked refund reversed instead of refunded.”
“The earlier credit now appears as refund reversed on the customer account.”