In plain English
This status shows that the matter is waiting with someone else for review. It has already been passed to another person or department. A final decision has not been made yet.
In context
Here, "referral pending" means the referral is still open because it has been sent to another person or department for further review and no decision has been made yet.
- Situation
- Checking provider networks, authorization, referrals, eligibility, and preapproval states
- What it communicates
- labels the referral as still open in the tracking page.
Meaning limits
By itself, this status does not say what the decision will be or when it will be made.
Examples
“The claim remained referral pending after the handler sent it to the medical team, so no decision was issued that week.”
“When the broker checked on the application, it was still referral pending with underwriting.”