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recovery request

A recovery request is a request to begin the process of verifying identity in order to restore access to an account that cannot be accessed in the usual way.

In plain English

This is the kind of request someone makes when they cannot get into an account in the usual way. It asks for the identity-checking process to start so access to that account can be restored.

In context

In this status label, "recovery request" names the submitted request to start identity verification so access to an account can be restored when it cannot be accessed in the usual way.

Situation
Account recovery, locked-account support, reactivation, and closure requests
What it communicates
names the submitted request in its status label

Meaning limits

The term by itself does not show whether identity will be verified or whether account access will actually be restored.

Examples

“When she could no longer access the account, she submitted a recovery request to start the identity check.”

Core meaning

“After the recovery request is submitted, its status remains pending until the identity check begins.”

In context