In plain English
This means giving a device a full restart through its power. Its power is stopped so it shuts down, and then power is restored so it starts up again.
In context
Here, it names the restart action the customer is being asked to carry out on the device.
- Situation
- Responding to outages, degraded service, diagnostics, support tickets, and restoration updates
- What it communicates
- names the restart step the customer is asked to do.
Meaning limits
The term itself does not say whether doing this will resolve the problem.
Examples
“When the screen froze, she power-cycled the speaker by unplugging it and plugging it back in.”
“Before checking anything else, the agent asked the customer to power-cycle the printer.”