In plain English
It means a change to the policy has been asked for, but it has not been finished yet. The policy has this status while that update is still awaiting completion, so the new details are not active yet.
In context
Here, it reports that the policy has a requested update that is still awaiting completion and is not yet active.
- Situation
- Renewing, changing, cancelling, and retrieving policy documents
- What it communicates
- reports that a requested policy update has not been completed yet
Meaning limits
By itself, this status does not tell you when the requested update will be completed or whether it will take effect.
Examples
“After she requested a new address on her insurance policy, it stayed in pending change and the old address was still listed.”
“With the policy in pending change, the requested driver update is still not active.”