In plain English
This status means the repair or maintenance job cannot move ahead yet because a needed part is still on its way. The part has already been ordered, but it has not been received. One or more required parts may be involved.
In context
Here, it communicates that the repair or maintenance work is waiting because one or more needed parts have been ordered but not yet received.
- Situation
- Setting up utilities and submitting maintenance, repair, and access requests
- What it communicates
- shows that needed repair parts have been ordered.
Meaning limits
By itself, this status does not say when the parts will arrive or when the work will resume.
Examples
“The kitchen sink repair is parts on order because the replacement tap cartridge was ordered yesterday and hasn't arrived.”
“Until the new hinge arrives, the balcony door repair will stay parts on order.”