In plain English
It means the item still matches how it was at sale or delivery. That includes no signs of use, no damage, no changes, and no missing parts.
In context
Here, "original condition" names the state a returned item must be in for the return to be accepted.
- Situation
- Requesting returns, exchanges, refunds, replacements, and store credit
- What it communicates
- Names the required state of an item for return acceptance.
Meaning limits
The term itself does not say anything about any other return requirement or the final outcome of the request.
Examples
“After a weekend of use, the camera was no longer in its original condition: the strap was missing, the case was scuffed, and a sticker had been added.”
“At the counter, staff inspect returned mixers for original condition.”