In plain English
It means progress has been stopped for the time being, not ended for good. Normal activity does not continue while this status remains. It changes only after a review, a decision, or some required action is finished.
In context
Here, "On hold" labels the transaction or listing as temporarily paused, with normal progress suspended until a review, decision, or required action is completed.
- Situation
- Using marketplace listings, seller messages, ratings, reviews, and buyer protection
- What it communicates
- labels a transaction or listing as temporarily paused
Meaning limits
By itself, this status does not say why the pause exists or what the final outcome will be.
Examples
“The refund request remained on hold until the missing receipt was checked.”
“With the ownership papers still under review, the house listing is on hold.”