In plain English
This means the seller is assuring the buyer that they can get all their money for the product back. The promise applies if the product is not satisfactory and the seller's stated return conditions have been met.
In context
Here, "Money-back guarantee" names a promise that, for covered marketplace cases, the buyer can receive a full refund of the price paid if the product is unsatisfactory and the stated return conditions are met.
- Situation
- Using marketplace listings, seller messages, ratings, reviews, and buyer protection
- What it communicates
- names a refund promise shown for covered marketplace cases
Meaning limits
The term alone does not say which cases are covered or what the stated return conditions are.
Examples
“When the headphones proved unsatisfactory, he claimed the money-back guarantee and received a full refund after meeting the stated return conditions.”
“The kettle came with a money-back guarantee, subject to the seller's return conditions.”