In plain English
It means confirming that a claimed identity matches the actual person. The focus is on whether the identity claim is correct, not on deciding permission or access.
In context
As a notice label here, it marks the stage where the service is checking that the person is the person they claim to be before completion.
- Situation
- Requesting civil records, booking public appointments, paying fees, and receiving documents
- What it communicates
- Notice label for the identity-check stage before completion.
Meaning limits
The term alone does not establish that the person will be approved or that the request will be completed successfully.
Examples
“Identity verification took longer when two people at the counter both claimed to be Daniel Reed.”
“The request remained in identity verification while the service checked that the submitted name matched the person who sent it.”