In plain English
It means moving an issue upward to someone more senior. That higher person or level is asked to deal with it or make the decision.
In context
Here, it means referring a project issue to a higher level of authority so it can be handled or decided.
- Situation
- Collaborating remotely through projects, tasks, meetings, handoffs, and approvals
- What it communicates
- names raising a project issue to a higher level for resolution
Meaning limits
The term itself does not say who the higher authority is or whether the issue will be resolved.
Examples
“The clerk escalated the complaint to the branch manager.”
“If the project issue still lacks a decision, please escalate it to the department head.”