In plain English
It tells whether a purchase qualifies under buyer protection for the paid amount to be returned. The word status shows this is a condition of the purchase, not the refund itself.
In context
There, it indicates that the order qualifies under buyer protection for the buyer to have the money paid back.
- Situation
- Using marketplace listings, seller messages, ratings, reviews, and buyer protection
- What it communicates
- labels an order as qualifying for a refund under platform rules
Meaning limits
By itself, this status does not establish that money has already been returned.
Examples
“The coat was eligible for refund, but the buyer had not received the money back.”
“After reviewing the case, support found the order eligible for refund.”