In plain English
This means checking the travel papers that are required for a trip. The check can cover more than one document type when that is necessary. Its purpose is to confirm that each document is real, still valid, and belongs with the traveller and the journey details.
In context
Here, "document verification" names the checking step for passport or ID information before travel to confirm that the relevant travel document is genuine, valid, and correctly matches the traveller and the planned journey.
- Situation
- Changing trips, requesting refunds, reading disruption options, and handling travel documents
- What it communicates
- names the checking step for passport or ID information before travel.
Meaning limits
The term itself does not say whether travel will be permitted or whether any later decision has been made.
Examples
“During document verification, the staff member checked the traveller's passport and visa for authenticity, expiry, and a match with her name and flight details.”
“Before departure, document verification begins with a check of the passport details against the traveller's booking.”