In plain English
This status is used when goods are already in a damaged condition at the time they are first taken in. It can apply to a single item or to an entire shipment. The key point is that the damage is identified on arrival during receipt, not later.
In context
Here, it indicates that the goods were found to be damaged when they arrived and were received.
- Situation
- Managing warehouse receiving, inventory, picking, packing, and dispatch
- What it communicates
- marks goods as already damaged when received.
Meaning limits
By itself, this status does not say what caused the damage or exactly when it happened before receipt.
Examples
“One chair was damaged on arrival, but the other cracked after it was moved indoors.”
“At the loading bay, staff logged the microwave as damaged on arrival.”