In plain English
The refill request is not moving forward yet because the clinician who prescribed the medicine is being contacted about it. This is a waiting state tied specifically to reaching that prescribing clinician about the refill.
In context
Here, it reports that the refill request is currently waiting while the pharmacy contacts the prescribing clinician about that refill.
- Situation
- Requesting prescription renewals, choosing pharmacies, and following refill status
- What it communicates
- reports that the pharmacy is reaching out to the prescriber about the request
Meaning limits
By itself, this status does not say whether the refill will be approved or when the wait will end.
Examples
“Her refill request remained on hold overnight, with the pharmacy contacting the prescriber about it.”
“For now, the pharmacy is contacting the prescriber, so the refill request cannot move forward.”