In plain English
This is about how well a seller keeps a buyer informed. It rates whether the information exchanged is easy to understand and whether replies come promptly.
In context
Here, "Communication" names the rating category for how clearly and promptly the seller exchanges information with the buyer.
- Situation
- Using marketplace listings, seller messages, ratings, reviews, and buyer protection
- What it communicates
- labels a rating category for the seller's responsiveness and clarity
Meaning limits
By itself, this term only concerns the quality and speed of information exchange, not the seller's performance in other respects.
Examples
“Communication fell to two stars when the seller answered the buyer's questions days late and with confusing messages.”
“After waiting a week for a clear update, the buyer rated Communication low in the review.”