In plain English
This means the claim has arrived with the insurer and is now on record. It tells you only that it was received. It does not say anyone has examined it or made a decision yet.
In context
Here, "claim received" confirms that the insurer has received the submitted claim.
- Situation
- Submitting claims, evidence, estimates, and following claim status
- What it communicates
- confirms that the insurer has received the submitted claim
Meaning limits
By itself, this status does not show that the claim has been reviewed or decided.
Examples
“Five days after he filed for the broken windscreen, his claim was still listed as claim received, with no review or decision yet.”
“After the clinic sent the invoice, the insurer updated the case status to claim received.”