In plain English
This means the dispute process for a card payment has been opened. It involves a formal claim that the payment should be reversed.
In context
Here, it reports that a formal chargeback claim to reverse the transaction’s card payment has been started.
- Situation
- Handling verification holds, payment disputes, chargebacks, reversals, and failed refunds
- What it communicates
- reports that a chargeback process has started for the transaction
Meaning limits
The term alone does not establish whether the payment will actually be reversed.
Examples
“A chargeback was initiated for the duplicate card payment, but the payment had not yet been reversed.”
“By the time the merchant checked the transaction, a chargeback had already been initiated on the card payment.”