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cancel at renewal

To arrange for a subscription or other recurring paid service to end when its current term finishes by preventing the next renewal, rather than ending it immediately.

In plain English

The service continues until the end of the current paid term. The change is that no new term will begin after that. So it stops at the renewal point instead of stopping straight away.

In context

Here, it communicates a choice to let the current term continue but stop the subscription from renewing after it ends.

Situation
Managing subscriptions, trials, renewals, proration, upgrades, and cancellations
What it communicates
offers a non-renewal choice for the current term

Meaning limits

The phrase itself does not indicate whether this end-of-term stop has already been set or is only being offered as a choice.

Examples

“After moving away, she cancelled at renewal, so her gym membership ran until the end of June instead of ending that day.”

Core meaning

“Members who still want the rest of the term often cancel at renewal while they finish the classes they have already paid for.”

In context