In plain English
This moves a conversation out of the active chat list without throwing it away. The chat is kept separately so it can be viewed later.
In context
Here, "archive chat" labels the action of storing a conversation separately from active chats so it is kept for later viewing instead of being deleted.
- Situation
- Using messages, follows, connections, groups, communities, and interaction controls
- What it communicates
- Labels the action for moving a conversation out of the main inbox view.
Meaning limits
The term alone does not establish the exact form of that separate storage, because that can vary.
Examples
“After the issue was resolved, he archived the chat, taking it out of his active conversations without deleting it so he could view it later.”
“Once the booking was settled, the agent asked a colleague to archive the chat with the guest.”