Oct 13, 2025Are your remediation lines stalling in “team to do ASAP” land? This lesson shows you how to write owner-and-due-date phrasing that drives accountability, passes audit, and accelerates risk burn-down across CAPA and SRE postmortems. You’ll get a surgical framework, regulator-safe standards, real-world examples, and quick diagnostics—plus exercises to pressure-test your skills. Leave with precise, single-owner, time-boxed statements that convert RCA intent into verifiable change.

Oct 13, 2025Tired of postmortems that say “improve monitoring” and fail audit? In this lesson, you’ll learn to craft regulator-safe CAPA statements for tech incidents—specific, measurable, time-bound, and fully traceable—using ready-to-deploy phrasing templates. Expect a concise walkthrough of CAPA language essentials, SRE-grade templates across runbooks, alerting, config, change, capacity, and security, plus realistic examples and micro-practice to lock in precision. Finish with a self-check rubric so every corrective and preventive action reads like a calm bridge-call commitment and passes an auditor’s click-through.