Do your incident notes lose executives and leave auditors asking for proof? This lesson equips you to convert raw engineering detail into executive-ready, certification-safe narratives that drive decisions and withstand scrutiny. You’ll learn a precise template stack, compliance phrase bank, and metadata checklist—reinforced by real examples, dialogues, and targeted exercises—to deliver clear snapshots, evidence-backed root causes, and audit-safe summaries. Expect a composed, blameless approach focused on measurable impact, ownership, and verification under pressure.