Written by Susan Miller*

Executive English for Performance Reporting: GIPS-Compliant Presentation—Client-Facing Wording that Builds Trust

Do your performance reports read as credible to a board—or merely technical? This lesson shows you how to craft GIPS‑compliant, client‑facing wording that builds trust: naming metrics precisely, pairing results with benchmarks and risk, and integrating disclosures without dilution. You’ll move from TWR vs. IRR choices to benchmark rationale, risk/dispersion, attribution, PME positioning, portability, and carve‑outs—then assemble a board‑ready sequence. Expect concise explanations, executive‑grade examples, and targeted exercises to lock in disciplined language you can deploy today.

Step 1 – Framing the Core: What “GIPS‑compliant presentation—client‑facing wording” means and the trust standards it must meet

A GIPS‑compliant presentation is not just a technical document; it is a trust instrument. “Client‑facing wording” in this context means every sentence must be understandable to a non‑specialist while remaining faithful to the Global Investment Performance Standards (GIPS). The goal is to help a board or executive reader grasp what happened, how it was measured, why a benchmark was chosen, what the risks were, and where the limits of the data stand. When language achieves this balance—accuracy without obfuscation, completeness without overload—you increase credibility and reduce the risk of misinterpretation.

Four qualities define credible wording:

  • Accuracy: Use the correct metric names and calculation methods. Do not mix return types or time periods in the same claim. Avoid rounding that implies a level of certainty you do not have. If results are preliminary or unaudited, say so clearly.
  • Completeness: Include the performance figure, the time period, the benchmark or reference point, the treatment of fees, and key disclosures that affect interpretation (e.g., inclusion of terminated accounts, composite construction, and material changes in personnel or process). Omitting these elements invites misunderstanding.
  • Prominence: Present essential disclosures with equal visibility to the headline result. If the net‑of‑fees return is the policy figure, it should be at least as prominent as gross. If a material limitation exists, it must appear where a reader would see it when they see the result, not buried in an appendix.
  • Balance (without jargon creep): Provide both strengths and weaknesses in plain English. Avoid technical buzzwords that make the reader feel excluded or overwhelmed. Replace insider shorthand with neutral phrases that explain what the term means and why it matters.

This framing is not just etiquette; it aligns with GIPS’ intent: making performance fair, comparable, and understandable. A client trusts the report when the wording shows that nothing relevant was hidden, the bases of calculation are clear, and the risks and limitations are aired alongside the results. Your language should make it easy for a board to repeat the key points accurately after the meeting.

Step 2 – Building the Message Blocks

Returns: Time‑Weighted Return (TWR) versus IRR in plain language and when to use each

  • Time‑Weighted Return (TWR): TWR isolates the manager’s investment skill by neutralizing the impact of client cash flows. It treats external contributions and withdrawals as if they occurred at discrete points and compares the performance of the portfolio across subperiods. In client language: TWR shows how the strategy performed regardless of when money came in or out. It is the standard for most public equities and fixed income strategies where the manager does not control the timing of cash flows.

  • Internal Rate of Return (IRR): IRR captures the compound rate at which all cash flows (calls, distributions, and the final value) break even to zero net present value. In client language: IRR reflects both the investment outcome and the timing of cash flows. It is most relevant when the manager controls cash flows, as in private equity, private credit, and real assets. Because IRR is sensitive to timing, two investments with the same ending value can display different IRRs if cash flows arrive in different patterns.

  • Appropriate usage signals: When presenting to clients, state which metric you are using and why. For open‑end funds and public market mandates, emphasize TWR to reflect manager skill independent of external cash flows. For closed‑end private market funds, emphasize IRR and multiples, noting timing effects. If both are shown in a blended program, be clear that the metrics answer different questions and are not interchangeable.

Benchmark selection: criteria, caveats, and limitations

A benchmark anchors interpretation. The choice must be justified with transparent criteria:

  • Relevance: The index should reflect the opportunity set and risk exposures of the strategy. For global equities, an MSCI ACWI variant may be suitable; for a regional or factor‑tilted mandate, a more specific index may be required.
  • Investability and representation: Prefer benchmarks that are widely tracked and replicable. Custom benchmarks may be needed to match the mandate, but their construction must be explained plainly (weights, constituents, and rebalancing rules).
  • Stability over time: Frequent benchmark changes undermine comparability. If a change is necessary, disclose the rationale, effective date, and the impact on historical comparisons.
  • Caveats and limitations: No benchmark is perfect. If the benchmark differs materially in currency, liquidity, leverage, or sector concentration, state those differences and how they can create gaps in performance comparison. Be explicit about whether the benchmark includes dividends, is net or gross of withholding taxes, and whether it reflects fees.

When communicating with clients, couple the performance statement with the benchmark rationale and a simple caveat that frames the comparison as informative but not definitive.

Risk, dispersion, and risk‑adjusted metrics in executive‑ready language

  • Dispersion: Dispersion shows how varied the results are across accounts in the same composite. High dispersion means clients had notably different outcomes, often due to cash flows, restrictions, or size. Use it to help boards understand whether the composite average reflects a narrow or broad experience.

  • Drawdown: Drawdown measures the size of peak‑to‑trough declines. It answers the question, “How much did it fall before it recovered?” Present both the magnitude and the period. Drawdown contextualizes the experience of stress periods better than volatility alone, because it links to actual loss paths.

  • Sharpe Ratio: Sharpe summarizes return per unit of total volatility relative to a risk‑free rate. It is helpful for comparing diversified public market strategies over longer windows. Note that Sharpe assumes symmetric risk; it can obscure downside asymmetry in turbulent markets.

  • Sortino Ratio: Sortino focuses on downside volatility. It can better reflect strategies designed to limit losses. Note that it depends on a target or minimum acceptable return, which should be stated.

When you use risk‑adjusted metrics, emphasize their role as summaries, not guarantees. A high Sharpe does not mean immunity from future losses. Keep the definitions short and the caveats clear so boards understand what the number captures and what it misses.

Attribution for boards: allocation vs. selection, appropriate precision, and scope

Performance attribution explains where returns came from in a way that supports accountability. Divide the story into two parts:

  • Allocation effect: How positioning capital across regions, sectors, or asset classes affected results relative to the benchmark. A positive allocation effect means the weights differed from the benchmark in ways that helped performance.
  • Selection effect: How the specific securities chosen within each segment performed relative to segment benchmarks. A positive selection effect means chosen holdings outperformed their local peer set.

Avoid false precision. Attribution is a model‑based decomposition using specific assumptions about interaction and timing. Present to an appropriate significant figure and avoid implying that a small effect is certain. Also, state what was in scope (e.g., cash, currency hedging, derivatives, overlays) and what was out of scope. If data quality varies by region or period, acknowledge it.

Track record portability and carve‑outs

  • Portability: When a team moves firms, GIPS allows prior performance to be presented if strict conditions are met (substantially the same team, same strategy, documentation, and the new firm has supporting records). Client‑facing wording should state that the historical results were achieved at a prior firm under the same team and process, and confirm compliance with portability requirements. If any conditions were not met for part of the history, make that boundary visible.

  • Carve‑outs: If a composite includes segments carved out of a broader multi‑asset portfolio, GIPS requires fair, documented allocation of cash and consistent inclusion rules. Explain clearly that the results represent a portion of a broader portfolio and describe how cash and expenses were allocated. Make sure the reader understands what was included and what was excluded so they do not over‑extrapolate.

Positioning PME for private markets alongside IRR

Public Market Equivalent (PME) methods compare private investment cash flows to a public market index to show whether deploying the same cash flows in a listed benchmark would have led to higher or lower value. This can help clients anchor IRR in a more familiar frame. However, PME methods vary (e.g., Kaplan‑Schoar PME, PME+, Direct Alpha), and each has assumptions about reinvestment and scaling. Present PME as a contextual reference, not a replacement for IRR or multiples. Clarify that PME depends on the chosen index and the method, and that results can differ across methods. Keep the comparison fair: avoid implying that a private fund’s IRR is directly comparable to a public index’s TWR; instead, explain that PME translates the private cash flow pattern into a public benchmark lens.

Step 3 – Assembling the Narrative: A board‑ready sequence and integrated disclosures

Boards respond well to a consistent message structure that is complete yet concise. The repeatable sequence below ensures nothing critical is missed while keeping the flow natural. Use it for every major claim.

  • Result: State the performance number, the time period, and whether it is net or gross of fees. If preliminary, say so.
  • Reference (benchmark): Identify the benchmark, confirm its relevance, and include the benchmark return for the same period. If a custom benchmark is used, briefly outline how it is constructed.
  • Risk: Add one or two risk anchors: drawdown, volatility, or dispersion. Contextualize the experience during stress periods.
  • Reason: Attribute the outcome at a high level to allocation and selection, noting where the major contributions and detractors came from.
  • Limitation/Disclosure: Surface any material constraint—changes in team, method, benchmark composition, data quality, or portability and carve‑out conditions. Keep it adjacent to the claim so a reader sees it together with the result.
  • Next step: Signal what the team is doing or watching. This turns information into action and shows stewardship.

Integrate disclosures without derailing clarity by keeping language plain and by placing key notes directly under the related figure. Avoid relegating essential limitations to small fonts or appendices. If there are many disclosures, prioritize those that materially affect interpretation on the main page and reference a detailed appendix for the rest. Maintain alignment across sections: the return figure at the top should match the figure used in attribution and dispersion; fee treatment should be consistent in labels and in the footnotes.

When discussing multi‑asset programs or solutions with mixed metrics, use the narrative to guide the reader through the measurement differences. For example, present public allocations with TWR, private allocations with IRR, and then provide a consolidated view with clear caveats that aggregation may mix different concepts. Keep wording disciplined so the reader knows which figure belongs to which asset class and why they differ.

Step 4 – Practice and Adapt: Transforming technical statements into compliant client‑facing wording and checking pitfalls

Effective executive English is disciplined: it eliminates ambiguity, acknowledges uncertainty, and prevents overclaiming. Practice turning technical phrases into client‑ready wording by following these principles:

  • Name the metric and the period together: Do not write “we outperformed last year” without stating the exact period and whether it is net or gross. Pair the number with the timeframe and fee basis every time.
  • Link the benchmark and rationale immediately: After presenting a result, follow with “versus [benchmark], selected because [reason].” This moves from claim to context in one step.
  • Keep risk close to return: Present drawdown or dispersion near the performance number. This shows balance and avoids the impression of cherry‑picking.
  • State what drove results without implying certainty: Use verbs like “contributed,” “detracted,” “was associated with,” rather than “caused,” unless you can demonstrate causality.
  • Declare limitations in neutral language: If a benchmark is imperfect or a data series changed, say so plainly. Acknowledge the effect on interpretation without minimizing it.
  • Avoid false equivalence across metrics: Do not compare a private fund IRR directly to a public market TWR as if they are the same measure. If both are on the page, explain the difference and the reason for presenting both.
  • Use consistent terminology across the deck: Call a metric by one name everywhere (e.g., “net‑of‑fees, including transaction costs”). Consistency increases comprehension and auditability.
  • Constrain precision: Report figures to a level that reflects measurement reality. Over‑precise decimals suggest certainty that does not exist and can conflict with GIPS guidance on significance.

Common pitfalls to guard against include mixing gross and net returns in the same paragraph without clear labels, presenting custom benchmarks without describing their construction, citing best holdings without showing the size of their contribution, and highlighting upside without acknowledging the path of losses. Another frequent error is burying portability or carve‑out disclosures; instead, place them adjacent to the historical series they affect. When you switch methodologies or benchmarks, mark the date and describe any retroactive changes.

Finally, adapt to your audience. A board wants clarity, comparability, and a fair accounting of risk. Keep sentences short, verbs active, and nouns concrete. Prefer “we increased the portfolio’s cash weight from 2% to 6% to manage near‑term liquidity risk” over “a tactical liquidity overlay was implemented.” Let the structure carry the load: Result → Reference → Risk → Reason → Limitation/Disclosure → Next step. Repeat it until it becomes second nature. Over time, this disciplined language builds credibility, reduces the need for follow‑up clarification, and meets the spirit and letter of GIPS: transparent, fair, and decision‑useful performance reporting.

  • Make client-facing wording accurate, complete, prominent, and balanced: name the metric and period, include benchmark and fee basis, place key disclosures next to results, and use plain English for strengths and risks.
  • Match metrics to context and never equate them: use TWR for public markets and IRR (with multiples) for private markets, explain why each is shown, and avoid direct comparisons between IRR and public TWR; use PME only as context with method/benchmark caveats.
  • Justify and clearly describe benchmarks: ensure relevance, investability, and stability; disclose construction, dividends/taxes/fees treatment, and material differences (currency, liquidity, leverage, sectors).
  • Follow a repeatable sequence for every claim: Result → Reference (benchmark and rationale) → Risk (e.g., drawdown/dispersion) → Reason (allocation vs. selection) → Limitation/Disclosure (e.g., methodology changes, portability, carve-outs) → Next step.

Example Sentences

  • Net-of-fees TWR was 7.2% for the 12 months ended 30 June 2025 versus 6.5% for the MSCI ACWI Net, selected for its global equity coverage and investability.
  • The composite’s maximum drawdown was −9.8% from March to October 2022, which helps explain the muted Sharpe Ratio of 0.48 over three years.
  • Our custom benchmark blends 60% Bloomberg U.S. Aggregate and 40% ICE BofA 1–3 Year; weights rebalance monthly—see note for methodology and limitations.
  • IRR for Fund II since inception is 13.1% net with a DPI of 0.6x; timing effects are material, so do not compare this IRR directly to public market TWR.
  • Positive selection in U.S. healthcare and an underweight to emerging markets contributed most to the quarter’s outperformance; dispersion was 0.7%, indicating a tight client experience.

Example Dialogue

Alex: Headline first—what’s our result and period?

Ben: Net TWR is 5.4% for Q2 2025, preliminary, versus 4.6% for the MSCI World Net, chosen for its broad developed-market coverage.

Alex: Good. Add risk so it’s balanced.

Ben: Maximum drawdown this quarter was −2.1%, and composite dispersion was 0.5%, suggesting outcomes were consistent across accounts.

Alex: Briefly explain the why.

Ben: Outperformance was driven by overweight Europe (allocation) and selection in semiconductors; note that the benchmark methodology changed in January—details are disclosed under the chart.

Exercises

Multiple Choice

1. Which statement best meets the GIPS-aligned principle of Prominence when reporting returns?

  • “Gross return was 8.4%. See Appendix for all fee-related notes.”
  • “Net-of-fees return was 7.9%, presented alongside the 8.4% gross return with equal font size and placement.”
  • “Net return was 7.9% and gross return was higher.”
  • “The return was 7.9% after certain costs.”
Show Answer & Explanation

Correct Answer: “Net-of-fees return was 7.9%, presented alongside the 8.4% gross return with equal font size and placement.”

Explanation: Prominence requires essential disclosures—especially net vs. gross—to be displayed with equal visibility to headline results, not relegated to an appendix or vague wording.

2. You are describing performance for a closed-end private equity fund. Which metric pairing and wording is most appropriate for client-facing text?

  • “TWR was 15% and is directly comparable to the S&P 500’s TWR.”
  • “IRR was 15% net; DPI was 0.6x; timing effects are material, so do not compare this IRR directly to public market TWR.”
  • “Gross IRR was 17%; we do not disclose cash flows.”
  • “Sharpe Ratio was 1.2; therefore the fund will avoid future losses.”
Show Answer & Explanation

Correct Answer: “IRR was 15% net; DPI was 0.6x; timing effects are material, so do not compare this IRR directly to public market TWR.”

Explanation: For private markets, IRR and multiples are appropriate, and client wording should warn against false equivalence with public market TWR and highlight timing sensitivity.

Fill in the Blanks

Net-of-fees was 6.3% for the 12 months ended 31 December 2024 versus 5.8% for the MSCI ACWI , selected for its global equity coverage and investability.

Show Answer & Explanation

Correct Answer: TWR; Net

Explanation: The lesson stresses naming the metric (TWR) and fee basis (net-of-fees) together, and specifying the benchmark variant (MSCI ACWI Net).

Maximum during the period was −8.6% from April to September, which helps explain the muted Ratio of 0.42.

Show Answer & Explanation

Correct Answer: drawdown; Sharpe

Explanation: Drawdown provides peak-to-trough context; Sharpe summarizes return per unit of total volatility—placing risk near return supports balanced, executive-ready wording.

Error Correction

Incorrect: We outperformed last year versus a relevant benchmark.

Show Correction & Explanation

Correct Sentence: Net-of-fees TWR was 4.9% for the 12 months ended 30 June 2025 versus 4.2% for the MSCI World Net, selected for its developed-market coverage.

Explanation: Corrections add metric, fee basis, exact period, benchmark name and rationale—fulfilling Accuracy and Completeness while aligning with the Result → Reference structure.

Incorrect: The portfolio IRR of 12% is directly comparable to the public benchmark’s TWR of 10%.

Show Correction & Explanation

Correct Sentence: The portfolio IRR was 12% net; this is not directly comparable to the public benchmark’s TWR of 10% because the measures capture different questions and cash-flow timing effects.

Explanation: Avoid false equivalence: IRR (private markets, timing-sensitive) should not be equated to TWR (public markets, cash-flow neutral). The fix states the limitation explicitly.